Promoting drinks. Green grape soy milk. The young lady service was fine. But the aunty was rude. Bad customer service. Her name was Mooi pin. Is not my first time buy drinks from this outlet. Previously Malay staff serve me, she accept pay wave. The rude staff just simply cut me off saying, pay nets ah? If I can give 0 star i will give.

Ordered truffle mushroom eggwich pancake. The pancake was cold. Raw egg yolk tasted & smell really terrible and overwhelming. And the taste lingers. Nevermind the truffle. One word of caution, this pancake can be very tough to eat. In my case, with first bite, the egg yolk squirt to my face, shirt and hand as a revenge. The rest of yolk spilled everywhere. Into paper carrier, hand and MRT floor. The pancake was cold. But not yet dead. Or maybe mother hen was seeking revenge. When you see the flooding completely stop, good news, the pancake is then ready to be eaten. I ate it next to a wash basin in a toilet. I smell of egg yolk for that day. I was on the way out. There was no way to remove the smell until I soaked the shirt & myself overnight. I did go back to Mr Bean to tell the story to the staff. They are kind enough to offer tissue paper. "The egg yolk is not fully cooked one what. " 1. I don' t know. 2. Not all "not fully cooked egg yolk" will shoot 2. The mess is beyond a wipe. Conclusions: 1. I think it needs to be served hot. 2. Before you bite, read my precaution. 3. Bring a plate, and baby drool bib. 4. If miss (2), write and then soak.

Very bad experience. Just went to this store and one of the older looking staff asked what I want. Thought she was taking order but right after she asked, she turned and walked away. I’m totally dumbfounded. Then the younger staff asked again. I made my order and while she was making my order, she was showing annoyance behaviour while preparing. Even when asking for payment her voice sounded impatient. I’m never going back to this store again.

Order was somehow given wrongly, and there was no queue at the shop. Ordered cheese Nian Gao pancake and got a tuna pancake instead I don’t even eat tuna Paid for a pancake above its selling price and was left hungry cause I cannot eat said pancake Also ordered the soy latte, it also wasn’t really my thing. Very bitter and a little bit sour, may be the coffee beans and because I ordered less sweet. But no soy taste Overall expensive order of $7.10 and was cheated, disappointed and hungry.

arnd end of march, late post it was advertised on the counter that there was some free pin that you can get if you purchase the new choco/banana series. i did and when i asked for the pin, they told me the stock havent arrived. if it isnt ready yet then why advertise it as though it is… trying to get people to spend more. felt abit scammed.