I’ve been a regular customer of Stuff’d for years, but this particular outlet was especially disappointing. The portions of vegetables were noticeably stingy, even though I selected only one vegetable option from the many available. When I politely asked the server if she could add a little more lettuce, I was told that she couldn’t because it would be difficult to fold the wrap. However, the explanation did not seem convincing, as the wrap was not particularly full or thick after it was prepared. In fact, it was still quite flat and floppy, even after I had taken a bite. This made the refusal to add a little more lettuce feel unnecessary. I initially thought I was the only one who felt that the portions were smaller than usual. However, after reading through the reviews for this outlet, it appears that many other customers have had similar experiences. Unfortunately, this seems to be a recurring issue at this store rather than an isolated incident. The attached photo speaks for itself. As a long-time customer, I expected better consistency and value from the brand.

Many times, the staff pretend to be busy preparing ingredients and avoid facing or acknowledging customers who are waiting to order. At the same time, they become impatient and rude when customers ask questions or take a bit longer to order. In addition, customer waiting to pick up their orders, as well as delivery riders, are often ignored for a very long time even when the food is already prepared and ready for collection. This creates a very unpleasant experience and makes customers and delivery partners feel ignored and unwelcome. Please improve the customer service attitude and efficiency at this stall.

Have Always loved stuffd but stuffd really needs to work on the staff training. Food is good but this causeway point outlet staff can't make it. Food portion so little, paid $10.50 but the portion cmi (by male staff, 06 feb 2026, around 1525h). Not even half full after finishing the meal. Other Staff also dilly dally, chit chat and let customer wait rather than to assist w the cashiering. Not first time experiencing such stingy portion (have ordered grabfood few times prior).

Lita, Grace, Ana, and Yusof provided such an amazing experience! Everyone was friendly, welcoming, and very professional. The service was fast, smooth, and handled with great care. I really appreciated the positive attitude and excellent customer service from the whole team. Highly recommended and I’ll definitely come back again!

I’ve been a regular customer with Stuff’d since their first outlet at Paya Lebar, from kebab $5.30 till nowadays $6.30. Since my working location has been moved to woodlands, Stuff’d causeway point has became my first choice of my lunch! I’m very appreciated and thanks to Lita, Ana, Grace, Cindy, and Yusuf. They are consistently friendly, passionate, and very patient even during peak hours they genuinely try their best to serve customers well. They even know my order when see my face 🤣. I’ve visited other outlet before, and the experience isn’t always the same. Some staff from other outlet appear impatient when dealing with customer especially peak hours. I do understand that sometimes the waiting time can be a little longer, especially with high volume of orders from GrabFood and Foodpanda. That’s waiting time completely acceptable for me, as the team is handling multiple orders at the time. Overall, this Stuff’d causeway point deserves 5 star rating for their hard work and maintaining great service.