Recently I kept getting really hard Napa cabbage and decided to talk to the staff that I want softer veg and she agree to cook it longer. This is the “softer” version I received… if I wanted salad I would have bought from poke bowl. It’s a pity as the soup and other ingredients are still great. I would probably lose a healthy dinner option.

I love the Mala but recently the amount of items received is lesser even when i purchase x2 of it. The muslims worker was always more generous.

Purchased the Seafood Paofan ($10.90) at Causeway Point several times and used to enjoy it, but today's experience was disappointing. The food quality has always been inconsistent, particularly with the freshness of the ingredients has been a recurring issue. It impacts the overall soup taste negatively when it is cooked with ingredients that are not fresh. I have always been closing an eye since the soup is still acceptable despite that. The flavour of the soup can vary from being flavourful to diluted, depending on the staff preparing the food. However, the soup was excessively oily when purchased today (27 November 2023, 12:54PM), reaching a point where I had to skim out the oil. Regrettably, I couldn't finish the meal due to its overwhelming oiliness, leaving me feeling bloated. Considering these issues, this will be my last visit to Hugabo. I hope the branch can establish standards and protocols to ensure consistent food quality in both the soup and ingredients.

Ordered by grab. Not even nice tbh. Price is rather ex for the quality of food. Either over salty or no taste. Leakage everywhere when delivered as the container was paper material? Disappointed with the food. Eat at your risk update: LMAO 1hr+ after eating my family had stomachache with the food that has weird smell. 🙂🙂 hope the company can do something about this. WONT EAT ANYMORE

⚠️⚠️The staff was so rude when I approached the stall to ask if they were still open. It was 8.35pm, I understand you just closed, but do you have to be so rude to say “huh” so loudly? Just trying to communicate clearly my questions here, not sure what is the issue with this Hugabo staff.