I wanted to order Set 3 from the drink stall, but was surprisingly told that the lady preparing the toast does not do Set 3. I was stunned, so I changed my order to Set 2 instead. Again, I was told that the aunty does not do Set 2 either, and only prepares Set 1. At that point, I was annoyed and decided to just buy a kopi O instead. I ended up getting my food from another shop. Honestly, I am disappointed with this level of service and inconsistency, especially from a well-established company like Kopitiam. Customers should not have to keep changing their orders simply because certain staff members only prepare selected sets. This reflects poorly on the service standard and customer experience.

Goodness sake ! I experienced a very bad customer service perhaps she doesn't understand english or customer's expectations. Keep on emphasizing NO SET !! NO SET !! Excuse me I understand after 11am no breakfast set and I can afford to pay ala carte price.

The younger aunty during night shift at the drink stall is quite rude. She wasn’t paying attention when the older aunty took my order, and I said less ice please twice. Then the younger aunty proceeded to fill my cup with 90% ice and give it to the older aunty. Only when I emphasised it for a third time, did she correct her mistake but rudely. She said “less ice? But already less so much!” Cup is 90% filled with ice is less ice?? Sigh.. And I already paid for an upsized cup as well. She demanded extra 50cents more on top of that for less ice, which I wouldn’t mind paying anyway, but her attitude and customer service is quite bad and can certainly use some improvement. Older aunty however is really polite and nice. Also ate at the western stall, their food is amazing as always and their staff is also friendly. I do feel like their side dishes portion has decreased, but still super yummy nonetheless!

Tried yuan yang-c($1.35 with app) from kopi kiosk for my breakfast. Personally feel it is smooth, thick and less sweet. Ratio of tea is higher. The aunty served me also very friendly and courteous. 9.5/10 Roasted chicken thigh here also juicy and tender. Cha siew is sweet and not hard. Rice also moist with a bit oily. 8.5/10

There’s a new Vietnamese stall called Taste of Hanoi, dishing out flavours of North Vietnam. We had beef pho and spring roll set. One of the best pho soup we have tasted in a food court. Owner shared she boils beef bones and 10 herbs & spices for 6 hours to get the essence of the beef soup. Comes with generous portion of tender beef slices and smooth rice noodles. Another delicious item is the fried spring rolls, filled with minced pork, black fungus, tung hoon, mushrooms and mint. Plate of 3 of these yummy rolls is $4.80. Other dishes includes lBanh Mi, Chicken Pho soup, Fried Laksa, Laksa Rolls. We’ll be back for sure.