Teh gao gah dai is fragrant and sweet, kopi c kosong is not bad. Sgd5.9 for both drinks. Seating area flooring quite old and grimey, tables and seats are quite close to one another, cramped but not crowded on Saturday after lunch. Indoor fans make the afternoon heat bearable.

This is the worst toast box experience I have ever had. Toast box should send the employees in this shop for training in food preparation and customer service. I ordered the cheese and ham sandwich set to take away. I was standing there to wait and watched how the food preparation was done. The coffee was done immediately. The hard boiled egg was already done as they took the ready cooked egg The sandwich was being toasted. It was done a long time ago, and it was placed on top on another bread. She went on to prepare other breads and she burned the other bread order and had to re do. The bread for my cheese and ham was ready a long time ago. She then placed the toasted bread on the chopping board and left it there for a long time and prepared peanut butter toast for an order after mine. I then asked about my ha and cheese. She then realised she forgot my order and quickly put the ham and cheese into my cold toasted bread and passed it to me Is this how Toast Box served the food? My coffee and ham and cheese were cold by the time I received the food. She did not offer to prepare a new set for me - ultra super bad service. You can check the shop CCTV between 1030 am and 1045 am on 21 February 2026 to verify. I also read at other review and found out that this outlet service is super bad - may other customers experience it. What is toast box management plan to improve the services ?

This is my favourite outlet. Their service is amazing and attentive. Staff are kind, gentle. Very clean too. Their toasts so nicely done especially the thick toasts and main meals. Coffee is made the way I like it. Been a regular here for more than 5 years and the staff remembers me. A very personal touch which is important in service. Compared to many outlets I’ve patronised, where I noticed the toasts and service pale in comparison (smaller, peanut butter is hastily spread or staff loudly chatting instead of serving), this outlet is the best because of the staff. Very well managed too.

Redeemed Shopee voucher $15.80. The curry chicken was thick, little spicy and flavourful (5 stars). The yam cubes were crispy on the outside but the tiny yam pieces were slightly hard within the cubes (4 stars). The bak kwa fried rice was average as it didn't have the wok hei (3 stars). The teh c was smooth (5 stars). Service was a little bit too slow as the cashier took a longer time to take orders (3 stars). There was air-con water dripping from the ceiling (1 star).

Very friendly and polite staff. Queue can get unbearably long especially during weekends when there are a lot of delivery orders mixed up with the physical queue. Food and drink wise, the Toast Box standard is always maintained. Good coffee perfect eggs. I enjoy coming here when it’s less crowded.