The Chinese staff (short hair, bespectacled girl) who took order was very efficient & friendly. Noticing that I had requested no spring onions for my cha soba, later on when I added the agedashi tofu, she asked if I’d wanted to remove the spring onions too (which I forgot). Very attentive & lots of initiative. She also took the effort to carefully repeat the order ensuring that they were correct. She was also very familiar with the menu & was able to describe what the dishes were. Very professional. Again when she was serving she ensured that ice was added to my cha soba cos I’d requested for it to be served cold. Food wise, came for the Kani tempura. Though looked different from the menu, but still tasted ok. I like the cha soba sauce, has a touch of sweetness. Apparently according to the female staff, they make their own in-house sauce. The swordfish was served cold on an ice pack, so the radish salad kinda got stuck to it, so had to wait until the ice pack started melting. Overall would return for the service & nice quiet ambience.

I’ve been to the Hei Sushi outlet at Tai Seng several times, and while the food is acceptable, the service definitely could use improvement. The variety of Japanese dishes is ok, and the food quality is consistent. Everything tastes average and well-prepared. However, it’s strange that they’re so stingy with the wasabi; for a Japanese restaurant, that’s quite unexpected. What brings the experience down is the service. The same group of staff, mostly older ladies, have served me on multiple visits, and they’re not particularly friendly. There’s no greeting, no smile, and they seem more focused on assigning seats than welcoming customers. Even when the place is empty, you don’t get to choose your seat — which feels unnecessary. Overall, the food is average, but the service lacks warmth. Honestly, I’ve met friendlier and more polite servers in coffee shops. A little smile and hospitality would go a long way in making the dining experience match the quality of the food. Lastly this is the only halal Sushi outlet closest to my place, but I don't think I will come back here again.

Used to enjoy coming here to eat occasionally. Miss the hot stone beef bowl but too bad it is no longer in the menu. The food tasted pretty bad, all the sushi has too much rice, especially the maki.. the genmai cha is bland too. The only thing that tasted nice is the chawanmushi and salmon roll. Not a fan of their service too as they are always in a rush even if the shop is quite empty, they simply serve us without saying anything when serving the food and taking the empty plates away, and rush us to “settle” the bill. Feel it is a bit rude. But still acceptable.. overall I feel this is such a disappointing experience. Will not come back again.

Food arrived earlier but just nice! Nice spread of sushi. My family members and I all loves the sushi spread! {Ordered from FoodLine.sg for 10 May 2026}

I brought my friend here for the first time to this outlet because the food quality here is better to other. They patiently answered our questions and made great recommendations. Sushi is fresh and the tempura we ordered is not greasy and very well fried. Overall, a very pleasant dining experience.