An old Indian man was in front of me ordering few pancakes. The staff attending to him understood his order and replied the same to the old Indian man. However, the cashier staff was speaking in Mandarin to the old Indian man. I was curious and asking the staff if the old Indian man understands what she is trying to say? The cashier replied me she has no idea and admitted that she doesn’t speak English, and still continue with her mandarin on the change returning to the old Indian man. Perhaps the amazing part was that the old Indian man understood what the cashier staff talking about in Mandarin. Good job Mr Bean! If there is an argument on the incorrect change, what language shall prevail?

What an irony, label says to be consumed immediately for optimum freshness and flavour. But staff already premade multiple cups in advance. Diluted and lack of flavour. Disappointing.

Food safety concern: do the staff clean the pan? Shall the pan be replaced when it has been coating the pancake with unknown black residue? Also the staff prepared mostly the more expensive menu for morning rush hour eg: selling only the egg mayo cheese pancake rather than pure egg mayo. What if customers are lactose intolerant? Does the branch intentionally make customers to opt for the more expensive pancakes pre-prepared during rush hour?

Mr. Bean is the largest soybean dessert chain on the island with numerous outlets. Although the taste is consistent across all locations, I still prefer making the extra trip to the Toa Payoh HDB branch. I usually go there in the mornings—the staff are incredibly friendly and always greet customers with warm smiles. I don't even know these sisters' names, but I'm truly grateful for the positive energy they bring to start my day.

Pancake was warm. Batter and filling could have been more generous but ok just to try for a quick bite. Personally think it's a bit on the pricey side for the size.