Ordered a mocha frappé but got an Oreo one instead. Didn’t realize until later and ended up giving it to a friend. Wasted my $5 and still craving my mocha 😭 Really disappointing experience. We are regular customer here,

Unfortunately can’t use the app to redeem my birthday drinks at this outlet.

Staff damn rude, try to upsell people. And what milk tea is this, taste like milk, no tea..horrible

Bought the snow mountain chocolate drink and the whipped cream used is very expired. Can tell by the super bitter and funky weird taste

Li Ho really have a same meaning with their term. When u coming to the store, u will feel very welcome. Tried their Taro series and also Golden Melon Milk, both so lovely to enjoy. They also coming with vey good price.