We went to this restaurant with lots of anticipation and excitement after seeing its 4-star reviews. However, a series of No-Nos caused huge disappointment. Firstly, there was a name change to Sumida which was not reflected online and didn't tally with the directory that had the old name. We went round in circles searching for it. Secondly, the service staff at the cashier didn't seem very keen to communicate despite us asking her about the menu. Thirdly, the tendon came with the rice only lukewarm instead of piping hot. Fourthly, the miso soup was served way ahead of the tendon, which already became cold when the tendon was served. Finally, we didn't like the way the service staff served our tendon as her fingers were touching the inside of the bowl. It was very unhygienic! After finishing the food, we couldn't wait to leave the restaurant. Hope the Management will read this review and do something about your staff and the SOP.

The food is quite nice but not fantastic. The service is okay, nothing to complain about. There's always a queue outside I think. We came for lunch and the waiting is so so. Overall I think it's not bad but not something special that I want to come back given the long queue (often) and the price. Everything is quite standard.

Awesome tempura and very tasty sauce with the rice, many different contents and coke with free miso soup. Served very quickly The service is welcoming and come earlier if u don’t want to queue. Affordable Big portion. highly recommended for anyone who want to get their tendon fix . The spicy sauce is really good , just get the normal don

Simply authentic and memorable Japanese tempura tendon. Visited this restaurant on a Thursday and there are many seats available the crowd progressively come in from 6.15pm onwards. I had their signature Kohaku tendon set with tempura egg and it was excellent. I recommend the original sauce separated so that the tempura will remain crispy for longer. Service crew are attentive and I recommend their chawanmushi for its flavourful and fresh. Will return again.

Come and expect great tempura dons. The rice can be a little too salty due to soy sauce, but once you can customize that, the fried items are just awesome! The serving is very filling, and the presentation is top-notch! Great place for a quick lunch or quick bite. Will come back to try more new items. Pleasant service too!