Bought the new drink recommanded by the staff at bishan outlet... it was so damn good not only was the drink great but the customer service was awesome as well as i was visiting bober tea for the 1st time ... i was clueless and just wanted a drink. Unlike other shops that sell bubble tea that just shoves the most expensive drink , the staff at bishan outlet where friendly and informative on their drinks . I was very surprised i would come to this store again 100% and would vist other outlets too keep it up bober tea!!👍

My mom bought a Brown Sugar Matcha Latte. She wanted no ice. The lady at the counter said that they will charge extra $1 for no ice. My mom paid the extra $1. And then they gave her the drink WITH ICE. How can dis be???

Drink is decent but the staffs attitude is absolutely disgusting. When collecting, before I even said my number the auntie staff looked at me with such disdain as if I, as a paying customer should not even step foot into your store. Not sure if she was the same staff because just two days prior I ordered at the counter and the staff was equally curt and rude. If your cashier don't want any business then don't open shop.

drink is great. but service is absolutely terrible. been here on alot of weekday nights for their coconut shakes. maybe they are closing soon? but staff are always extremely rude. had to wait for quite a while when there was no queue even when taking my order (cashier was counting money) to waiting for my drink. when i got my drink, the drink had overflowed and spilled around the plastic. aunty rudely stated there was tissue at the counter for me to clean myself (which i did) and then turned away. one of the staff was not wearing mask when preparing drinks :( so sad.

Waited really long for my order. Walked into the store to order and made payment around 4.40pm. Waited for 20mins. In that 20mins, 10 more other customers walked in and ordered as well. However, there is no sign of the Q moving. When i walked in to order, Q number was 186. My number is 188. 20min later, the Q number DID NOT MOVE AT ALL!!! The shop is so backed up and caught up on their online orders that they continued churning out orders for online deliveries while neglecting the walk-ins. In addition, the employees did not have the decency to inform customers that the wait is going to be long. Despite me asking on how long the orders are going to be, the employees just kept pushing back saying "We're preparing". They may have decent drink, but their service and attitude is HORRIBLE. Will definitely avoid in the future.