McDonald’s is McDonalds, is McDonalds right? No, it isn’t the same. The elderly lady who was working on the 2nd floor takes service at a Fast Food restaurant to the next level. We eating away and she suddenly came to offer us a few paper towels and said very kindly, Please use these and enjoy your meal slowly. I felt so moved by her thoughtfulness and when we left, we made sure we left no crumbs behind. As we were walking out, she thanked us and asked us to watch our steps walking down the steps and to have a great day ahead. It just warms my heart. I wish her well. I hope that all the kind words she has said to so many customers would return to enrich her life and give her much joy and comfort.

+2

Loved the food and the excellent customer service especially from the 2 senior servers in the 2nd floor. They’re both very warm and friendly. Highly recommended ❤️

McDonalds worldwide always offers different things based on location. One of my fav menu items is their samurai soy big mac

Located right in front of JR Otsuka Station on the Yamanote Line, this McDonald’s is one of the most convenient spots for a quick meal or a short break while traveling. You can step out of the station and reach the entrance in less than a minute, making it ideal for commuters, students, or visitors passing through. The interior is bright and clean, with seating spread across two floors. The second floor is quieter and features power outlets along with free Wi-Fi, which is perfect if you need to charge your phone or use a laptop for a while. Compared to some of the smaller McDonald’s branches in central Tokyo, the Otsuka location feels more spacious and relaxed. Food-wise, it delivers exactly what you’d expect from McDonald’s in Japan – consistently fresh burgers, crispy fries, and quick service. Seasonal menu items are always fun to try, such as limited-edition burgers or desserts that you won’t find outside Japan. The staff are friendly and efficient, keeping orders moving smoothly even during busy hours. Prices are standard nationwide, making it an affordable and reliable option for anyone on the go. Overall, McDonald’s Otsuka Station is a convenient and comfortable branch. Whether you’re in a rush for a quick bite, or just need a place to sit down and recharge, it’s a reliable stop right outside the station.

Very good location. Skilled and English speaking staff.

+3