While on my month long journey through Japan I promised my father I would swing by here and pick him up a set of his choice. Initially, the service was a bit cold. No greetings, no acknowledgement, pretty much nothing. That’s OK for the most part, I’m sure not many gaijin roll through here on a day to day basis. However, once they realized I actually meant to be there the service was great. I assume they thought I was lost initially. I was able to purchase the 10 piece Hayabusa set as well as a lovely mug for my father. The store is truly a train lovers dream. They have one of the most elaborate N scale layouts I have ever seen. I greatly appreciate them showing the functionality of the trains I purchased, as well as the gift wrap. I’m sure they’re inundated with tourists rolling through not understanding where they are, but it would have been a better experience if the perceived customer service was a bit better. I’d be crushed if my father was with me and we were treated in such a way. Sometimes that foreigner walking through your door has dreamt of visiting this store for a decade.

+2

Wonderful experience with fabulous displays and public layouts to test your new train. Disabled access with clean facilities and a nice spot to sit for the partners. Prices are very comparable to other outlets. Too many trains to purchase.

+3

An amazing precision train model showroom and showcase. You can purchase an item for 500 yen (about 3$ in today’s dollars) and then show receipt upstairs to control a train yourself. Kids and adults love it.

+3

Loved it, we enjoyed walking through the store seeing all the trains running on their 1st and 2nd floor layouts. If you buy a train or anything over a certain amount they will let you run it or you can use one of their loaner trains on the upstairs layout. Easily spent hours here.

+3

It’s a great place to check out model trains, they have a great layout, lots of parts and variety of N scale models both Japanese and foreign. The price may not be the lowest, but it’s a cool place to hang out, especially on a hot summer day.

+1