Thursday, August 3rd, 21:05 Arrival ------------------------------ ● Ordered around 19:50 [Q] Since it's late... Check call around 20:50 [A] Dispatched around 20:20 Sorry, I'm a rookie. ● 21:05 Arrival Arrived with 2 people and 2 vehicles?? [Q] - Who the heck are you? [A] - I am the training supervisor. [Q] - Together, why does it take this long?? [A] - I was following behind. [Q] - Why?? ・Since I was too hungry, I said 'never mind' and paid to send them home, but when I ate it of course it was cold and the cheese was crusty and my anger welled up. ● Call the store [Q] It took too long and got cold, not something you can eat. Why?? [A] We'll remake it and bring it over. [Q] Never mind, I can't wait any longer. Even with a training supervisor present, why does a 10-minute distance take 40 minutes?? [A] Sorry, because of the rookie and two deliveries overlapping (laughs). [Q] Why are you answering while laughing?? Why?? (Anger) ● Is training a rookie something you should allocate two staff members to do during busy prime time?? ● Normally shouldn't you offset the times before and after?? ● With a training supervisor accompanying, 40 minutes is way too long. If two deliveries overlap, shouldn't you separate the deliveries?? One failure in the service industry is one thing, but stacking up so many faults like this is impossible with this system and manual for a franchise store. It has collapsed.

The staff's customer service is way too bad. The phone service voice is so quiet I couldn't understand what they were saying, and they don't even understand their own store's menu. I want them to study properly. Do they not understand what kind of system this is? I called twice, but neither the female staff nor the male staff understood anything at all, which put me in a bad mood.

When it comes to pizza, I always use this place. (Although choices are limited) Ordering takeout gets you the second pizza free, which is helpful. (*^^*)👍️

Went for takeout for the first time and the service was good. The wait time was 30 minutes, but it was quick. Seems popular as deliveries are frequent!

The drawback is that the location is a bit hard to find. The taste is as usual and the delivery time is accurate.