I’m leaving this five-star rating so people will actually read this comment. The interior decoration was spot on, but the service and my food were awful. We could hear a grumpy male staff member making way too much noise while cleaning tables. It was obvious he was in a bad mood. During our visit, three different groups of customers came in: a young white couple, a Singaporean family, and a group of Japanese aunties. The first group was ignored even though they politely said “sumimasen” dozens of times. One of them even looked at me helplessly, but honestly, I didn’t want to deal with his awful temper either. The second group had at least two adult men, and I guess the staff didn’t dare show his anger to them. As for the third group, the staff suddenly became extremely polite. Amazing how he was suddenly capable of proper service. When we — two young East Asian women — were paying, I asked for the receipt twice, and the staff snapped at me, shouting something like: “JUST WAIT! I’M WORKING ON IT!” I’m not fluent in Japanese, but tone and attitude are universal. I chose not to argue at the moment and ruin my trip, so here I am writing this review instead. Foreigners aren’t stupid just because they don’t speak your language fluently. If you have anger issues or problems dealing with customers, maybe reconsider working in customer service instead of taking it out on people you think won’t fight back. Also, my parfait tasted terrible. The flavor was just weird. Considering how bad the service was, I honestly started worrying about the food quality, though I trust Japanese food safety standards — it simply tasted bad. If you’re looking for decent food and basic respect, you might want to skip this place.

Late-night sweets is part of the culture of this area, and this shop offers a seamless luxury experience from beginning to end. With your parfait, you have the option to add a drink (alcoholic or non-alcoholic) as a set. Each parfait is a handcrafted piece of art made with fresh ingredient combinations to produce a robust yet decadent flavor profile. Despite how popular this place is (expect to wait a little), they do a good job with separating you from the outside to create the perfect ambience to peacefully enjoy your experience. The room is quiet and dimly lit with a dedicated server who ensures your care as soon as you step through the doorway. Note that the menu is fully in Japanese, so if you do not read, be prepared to use an app to translate. It's rare to come across a place that offers great flavor paired with exceptional service, but this shop has it nailed down. It was worth every yen, and I would definitely come back again.

I had the “Princess Peach” parfait, and it was one of the most memorable desserts I’ve ever tasted. Every layer was beautifully crafted, creating a perfect balance of sweetness, acidity, creaminess, and texture. The fresh peach was incredibly fragrant and juicy, while the black tea gelato added a deep, elegant aroma that complemented the fruit perfectly. I especially loved the subtle hint of black pepper in the mascarpone cream—it was unexpected but enhanced the flavors beautifully without overpowering them.

They change up their items often it seems. The princess peach parfait I had was an incredible journey from start to finish, I have never in my life had a parfait quite like this. Each bite is a developing story, with new sensations, textures and flavours, as you work your way down to the bottom of the glass. They recognize this, and as such provide a card with the description of the parfait and each ingredient involved from top to bottom. I would certainly come again! Service was great despite the language barrier! Expect a long long wait during peak hours, but it is so worth it! The picture I included does not do it justice.

Sapporo is known for their late night Shime Parfaits and Parfeteria Pal in particular is an iconic spot in the city. Due to its popularity, expect to wait 20+ minutes for a seat at peak times. However, the parfait is 100% worth it. The craftsmanship that goes into these desserts is nothing short of a work of art. I ordered the special to celebrate Children’s Day and it was truly a dessert unlike anything I’ve had before! Parfeteria Pal is a must try spot when visiting Sapporo!