Dim Sum Inc
- Plaza Festival, Jl. H. R. Rasuna Said No.22 Lt Dasar, RT.2/RW.5, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920, Indonesia
Today · Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- +62 21 5263178
- dimsuminc.id
Google reviews
Visitor reviews on Google Maps
I've never given a 1-star review to any restaurant before, but this experience was truly disappointing. We arrived around 12:00 PM when the restaurant wasn't even full. We ordered several dishes, including dim sum, Caesar salad, rendang fried rice, fried noodles, porridge, and lamb fried rice. The problem was with the lamb fried rice. After waiting for over an hour, while every other dish had already been served and finished, the lamb fried rice still hadn't arrived. We followed up more than five times, and each time we were simply told it was "being prepared." At around 1:30 PM, after waiting for 1.5 hours, we asked to cancel the order. Instead, we were told it was already being cooked and WE CAN NOT CANCEL THAT LAMB FRIED RICE. We asked to take it away. The worst part? When we got home and opened the takeaway, it wasn't even LAMB FRIED RICE. They gave us the wrong dish. If the restaurant couldn't prepare the lamb fried rice, they should have informed us earlier or at least allowed us to cancel the order after such a long wait. Making customers wait 1.5 hours with no clear explanation and then serving the wrong order is simply unacceptable. The service was extremely disappointing. All we received was an apology, but no real solution. I DEFINITELY WON'T BE COMING BACK!
View on GoogleThe food taste delicious with a semi bar ambience, the lights are making the food look even more appealing. always love the shu mai and chicken feet. also for the chili oil, the best in town! thanks to the great services from Ms. Andyni that welcome us very well!
View on GoogleSo far its a good taste, ambient and service I think its a TOP 5. TOP TIER TASTE IN MY MOUTH. And i will be back AGAIN AGAIN AND AGAIN.. and the waiters Albar so kindly for service me.. Merci🫶🏻❤️
View on GoogleEverything feels so good here. All the staff are so friendly and welcoming. And a big thank you to Mba Andyni, the greeter, who took care of us with such excellent service. She was so warm and attentive throughout our visit.
View on GoogleGood spot for hang out. Strategic place near public tansportation. Great food. Excellent service particularly from Kak Andin! Thank you so much for taking care of us. Keep up the good work.
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