We had a really pleasant stay at Mercure Jakarta Gatot Subroto on April 18, 2026 😊 The check-in process was smooth and quick, and the warm welcome from Ms. Mutiara made a great first impression. Our room was perfectly prepared, and everything matched the notes we shared during booking—really appreciate the attention to detail. All the staff were friendly and helpful throughout our stay. Special mention to the team at the kids’ activity area who kindly helped keep an eye on our child while we were checking in—definitely a big plus for us as parents. In the evening, we enjoyed the lounge, and the hospitality from Ms. Lila made the experience even more enjoyable. The atmosphere was great and the service felt very genuine. Breakfast at Flora Restaurant was also a highlight. The food selection was good, and the service was excellent. Haikal was especially helpful and made our family breakfast experience even more enjoyable. So far, this has been the best service we’ve experienced among all the Mercure hotels we’ve stayed at. Definitely a place we’d love to come back to!

+3

Always WOW with all the staff, always providing very good service. Especially Ms. Nabila, I'm really surprised that she still remembers me, even though my last stay at Mercure Hotel Jakarta Gatot Subroto was in August 2025. And she's always really nice; humble, friendly, and gives a beautiful smile to all the guests. Thank you Flora Restaurant for the very good hospitality.

We had a pleasant breakfast experience.. 💖 Yummy food, great hospitality! Thank you to mas haikal for the super nice hospitality!

+1

It's the second time to stay here and I'm very satisfied with all the service, all the staffs are very nice, especially Ms. Nabila. Ms. Nabila is really friendly, nice, and very helpful. Overall, Mercure Hotel Gatot Subroto is the best.

The food's good, Vibe? Love it. Maybe it's outstanding at night. And I stamp 5 stars for service. Mostly to Haikal. Hii, thx for helping us and offering the complimentary. Keep up the great wooork💪🤟🏻