Disappointing experience overall. Service was much slower than usual even though the restaurant was not crowded, especially when compared to other Sushi Hiro branches. The gyoza miso soup took around 20 minutes to arrive, which makes no sense for such a simple dish. When it finally came, the gyoza was cold in the middle. Another odd issue was the soup being served with a teaspoon. When I asked for a soup spoon, the staff said it was their SOP to use a teaspoon, which was quite frustrating and impractical. The chicken teriyaki portion was small, and some pieces were mostly skin with very little meat. Overall, the management felt unorganized and messy. Chicken Nanban is still good tho and goodportion. But overall not recommended. Better to visit other Sushi Hiro branches for a more consistent experience.

Always a pleasant experience when dining at Sushi Hiro. You can always expect good quality food. I usually bought the nigiri, donburi, and curry rice. I really like the curry rice, they nailed it. Warm rice, warm curry with beef and carrot, and flavorful beef hamburg. Somehow, not a lot of restaurants can get this basic things right.

+1

Bruh why this place got a downgrade, the plates that they give us are greasy and theres so little stock on the food. Who doesnt have the veggies to make a salad like are you guys for real? Idk if its just this branch but for the price u guys have this is disappointing

Service was unfortunately very slow. We waited around 30 minutes for our first order, and the second order took another 25 minutes. It wasn’t a busy day, and it was quite noticeable that staffs were chatting and laughing in the bar while orders were still pending. For the price point, I honestly expected a more efficient standard of service.

What a fantastic first dine-in experience! Mas Gilang made it even better for us. He was so genuine, and his recommendations were spot-on—he knew everything about the best dishes and what promotions were running. All the best to Sushi Hiro Eastvara and Mas Gilang!