Agung Raka Resort
Chic rooms & villas in a polished property featuring open-air dining, an outdoor pool & a luxe spa.
- Jalan Raya Pengosekan, Mas, Ubud, Gianyar Regency, Bali 80571, Indonesia
- +62 361 975757
- agungrakaubud.com
Google reviews
Visitor reviews on Google Maps
🌟 Agung Raka Hotel Review – 6 out of 5 Stars! 🌟 I honestly don’t understand the bad reviews for Agung Raka Hotel. I came here after staying at a more expensive hotel (Sanubari Hotel) that cost twice as much per night. Taking the risk despite the negative reviews was the best decision I made! From the moment I arrived, I was amazed. This is a huge, beautiful hotel where you even need a buggy to get to your room. The views are spectacular, the pools are refreshing, and the atmosphere is relaxing. What really stood out was the staff—they were super friendly, always smiling, and responded right away to my needs through WhatsApp (which worked perfectly fine, even if the room phone wasn’t working). My room was consistently clean, tidy, and safe. The WiFi was strong, the service was warm, and everything felt well taken care of. I even told the organizer of the conference I was attending that this hotel is worth far more than its price. For me, Agung Raka deserves 6 out of 5 stars. 👏 Thank you so much to the wonderful staff—you made my stay unforgettable. I highly recommend this hotel to anyone visiting Bali! -Dr. Antonio Ramirez
View on GoogleThe service was fine, and the location central, the cleanliness of the room was less than satisfactory. The bathroom (which was down a set of steep wooden stairs— slippery in the rain) was musty and humid with no air flow at all. Also NO HOT water. I waited for at least 5-10 minutes before I just had to shower in cold water. The bedroom— up the steep wooden stairs— was okay. The bed and pillows were hard as rocks. I think the sheets were dirty because I couldn’t stop itching while in bed. It got to the point where I had to buy antihistamines to try and help the issue. I slept with a thick hoodie on to try and stop the itching but it didn’t work. The mosquito net was falling off the top, which didn’t really serve a purpose in the long run. I was still swatting mosquitoes while trying to fall asleep. I was spraying myself in bug spray every night before getting in bed. The net also was gross, dead mosquitoes tattooed around. ***I have no idea what this about but I swear to you, as I was falling asleep one night, I was woken up by the sound of someone coming UP my stairs!! My heart raced and I literally yelled “NO!” There was a man’s response, but not in English. So I have no idea what was happening but needless to say, as a solo female traveler, that made me SUPER uneasy*** The front desk staff were nice. The young man who drove me to the airport was incredibly nice and sweet. He was probably my favorite part of my stay. I didn’t utilize the offerings of the hotel like the spa or the pool or breakfast. I was in a hurry to book a room when I booked this place and I did not do my due diligence in reading reviews. Please read the reviews, as it seems I am not the only one with a poor experience.
View on GoogleThe local maintenance staff really thinks that I should be up and gone by 10AM. I asked the front desk to stop the lawnmower in front of my house because I want to enjoy the quiet morning. They did stop it and promised to it while I'm gone in the afternoon. Turns out they didn't plan it and the next morning I woke up to a roaring lawnmower engine again. If they want to do landscaping they should plan and not rent out rooms where they plan on doing it. Secondly maintenance is better done in the afternoon when most visitors already checked out or gone for lunch. One day of moving visitors to rooms in other locations will not hurt this half empty resort, but annoying customers WILL! The view from the balcony is the only thing this rundown place offers. The houses have never had any general maintenance on them done. They completely lack standards. Just a made up bed, replaced towels and refilled bottles doesn't cut it! They NEED to clean this place with bleach and abrasives. POWER WASH IT! There's no charm in dirt!
View on GoogleTerrible hotel. If you want sleepless nights, this is the place for you! At 4 a.m., roosters start crowing. On Saturday and Sunday mornings at 9 a.m., they started mowing the lawn right under our windows — very loud and unpleasant. Why can’t they send the workers at lunchtime, when guests are out traveling? We rented a cottage with a view of the rice terraces. The view is very beautiful, but staying here is impossible!
View on Google3* mainly for the pool and great staff! Location is also good. The staff were super kind and we ordered takeaway one night which they delivered to our room with a buggy which was very kind❤️ They also took our luggage to our room for us which was very kind. The pool is beautiful, super peaceful and surrounded by plants. Unfortunately I still wouldn’t recommend this place. The room is a long way from reception (we got a standard room) and even though they say they provide buggy service, it was being charged one night and serviced the next morning, so we had to walk. Not the end of the world but it is quite annoying. We also got woken up before 8am one day as reception called us, and then before 9am housekeeping was repeatedly knocking on our door asking to clean our room. The main issue is the cleanliness. The image attached of the sink is from when I wiped a dry tissue on it😭 and the ceiling was covered in mould. I just didn’t feel clean overall.
View on Google
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