We went to Richeese Factory to buy a take away dinner and unfortunately, the experience wasn’t great. The atmosphere felt a bit gloomy and uninviting, and to make things worse, they were out of burgers because they didn’t have any buns. They also didn’t have nuggets available, which was another letdown. We ended up waiting around 20 minutes for chicken that honestly seemed like it had already been sitting out for a while. It was a bit strange considering the wait time. All in all, it wasn’t the kind of visit we were hoping for. The lack of menu availability and the overall feel of the place made it a bit of a miss for us. We suggest management at least put some music on to create some atmosphere too.

The location is great, but the service was quite slow. It took us 20 minutes to get our fried chicken. On the bright side, there's ample parking space available.

+3

Out of all richeese factory outlet in Denpasar,this is by far the worst dine in experience ever. Waiting time for almost 40 mins. The fact that they prioritize Grab Driver who come later after me triggered me the most. I swear to Jesus I won't eat here again :)

For the cheese, chicken and spicy lovers. I just like the cheese and the desserts, it's served in a small cup, just a perfect size for not feeling too rich. Pity that many times they run out of it. My favorite is the Tiramisu Cake and the Lemon Curd Cheese Cake flavor after the BBQ Cheesy Wedges. I used to order from Gofood as my first visit to the outlet wasn't a good experience. A very long queue with one counter serving the customers and was extremely slow too.

+1

The fried chicken isn't special, even with cheese. I think it will be better if they use mozarella. I tried the hot chicken level 5th, I think the spicy taste come from pepper, this feels a little different from the spicy flavor of the chili. The strawbery milk is good. Over all I like it, but not special. About the place, you will notice from the street, easy to find. In the first opening, this place waa crowded. The parking area is wide. The toilet is clean. If you want to see the street view you can eat at the second floor.

+1